Can I cancel my order? We understand that plans can change! If you contact us soon after placing your order—before it has been processed—we can cancel it and issue a full refund. However, once the order moves further along in the processing stage, cancellation may not always be possible. If that happens, we’ll do our best to assist you with alternative solutions. Reach out to our support team as soon as possible for the best chance of cancellation. Back to the FAQ overview